Tag Archives: TripAdvisor

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General

Court Customers & Exceed Expectations

These two people are my parents. Remarkably, they have a wonderful marriage despite working together every day for the last 36 years! Their roles are definitive in both work life and home life. Dad handles logistics and operations and Mum fine tunes the intricate details between the customer and the operation. Neither is as good [...]

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Marketing Service Marketing Social Media

Something to Think About

  If you’re a restauranteur and you get tipped off that a food critic will be paying your restaurant a visit, what do you do? Firstly, you break into a cold sweat and panic. Then, when you’ve come to your senses, you go through every step to ensure that everything goes perfectly…..presentation, service, excellent tasting [...]

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