Tag Archives: customserv

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Customer Service Workshops Marketing Service Marketing

Amaze The Customer

I am going to tell you a secret fundamental to business success. Actually, it’s not a secret because we all already know about this principle. Truth is, we have been carrying it with us since childhood but because we’re all so busy, we’ve forgotten how critically important it is. Remember The Golden Rule? You know, [...]

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General

Court Customers & Exceed Expectations

These two people are my parents. Remarkably, they have a wonderful marriage despite working together every day for the last 36 years! Their roles are definitive in both work life and home life. Dad handles logistics and operations and Mum fine tunes the intricate details between the customer and the operation. Neither is as good [...]

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