» by James on November 25, 2013
November Monthly Marketing Tips from Beyond Marketing on Vimeo. Q: “Where should I be spending my marketing dollars?” A: Don’t spend it with mass media marketing agencies or on TV, radio and print. Create an in-house marketing program that uses your happy customers to advertise for you. Convert your customers into loyalists and equip them with [...]
» by James on November 24, 2013
I haven’t looked back. Not once. I haven’t cried… not a tear. I’ve learned there are others out there that want to treat me well and actually value me as a customer. No fees, low interest rates and the best news… great customer service. No longer do I feel privileged to keep my money with [...]
Tags: #custserv, amazethecustomer.com, banking, Beyond Marketing, CEO, custexp, customer experience, customer service, Family Trust Credit Union, financial services, Fort Mill, James La Barrie, Lee Gardner, SC, T.R.U.S.T.